Thursday, August 11, 2011

Testing Cloud Services

Over on the Cloud Services Roundtable blog, I just posted an article on Testing Cloud Services. See:

How do You Test the Cloud?
This topic came up at our IT Pro meeting last night.
How do you test Cloud Services?
After all, you get a report every day that says the backup was successful. The backup was complete. One comment was, "REALLY? Zero problems in 30 days? No glitches? No open files? Nothing?"

One of the most important things we do as managed service providers is manage client systems. Management is different from maintenance. It's the next level. It means we take on the bigger picture. We take responsibility for preventing problems.


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