When do you Nuke and Pave? What are the factors to consider?
And most importantly, how does this policy affect your profitability?
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A few factors to consider are the skills of the technician, the cost to the client, and the promises you've made in your contracts.
Some problems are simply not fixable - but 99% are. Some problems are just too expensive to fix. But you have to figure out what "too expensive" means to you and the client.