Saturday, April 10, 2010

Three Options for April 17th Seminars - Whole Day, Half Day, & Evening

You now have Three Options for big April 17th Seminars with me and Travis Austin: Whole Day, Half Day, & Evening

Network Documentation, Zero Downtime Migration,and Migrating from SBS to The Cloud with Karl Palachuk

Pump up the Auto in Autotask with Travis Austin

Live Seminar - April 17th, 2010 - Miami, FL
(Preday event for the Autotask Community Live conference. You do not have to attend the Autotask Community Live conference to attend this event.)

•9:00 AM - 5:00 PM

•Price Includes Breakfast, Lunch, two breaks, and all materials

•NOW: Add the Dinner and Travis Austin Option for only $29 more.

Live Seminar -- One Day Only


Zero Downtime Migrations will help your company

- Make more money

- Sell more services

- Differentiate yourself from your competition!

And, of course, the skills and techniques used in a ZDTM (Zero Downtime Migration) will raise your technical ability to a new level!

Seminar Includes:


•9:00 AM - Noon Training
•Network Documentation for Fun (and Profit) - A philosophy about documentation with real-world how-to advice

•Managing Zero Downtime Migration Projects


•1:00 PM - 5:00 PM Training

•An Introduction to Zero Downtime Migration Strategies - with lots of room for your questions!

•Migrating from SBS to The Cloud

•Town Hall Q & A Session


•Break 5:00 - 6:00 PM

•6:00 PM - 7:00 PM Dinner

•7:00 PM - 8:30 PM Training

•Travis Austin Seminar: Pump Up the Auto In Autotask


What You'll Learn:

•LOTS of best practices on documentation, project management, client management, employee management, and network migrations

•How to conceptualize a ZDTM project

•How to run a ZDTM project

•Estimating, Quoting, and Selling the project

•Moving from "the quote" to Service Requests in your ticketing system

•Working the ZDTM project profitably

•Documenting networks from A to Z: Using checklists, paper forms, and electronic tools

•Special focus on Migrating from SBS to The Cloud - including specific options with Sample Quotes for your clients

•Real World strategies and techniques you can take home and use immediately

Pumping Up the Auto in Autotask:

•Service Desk Configuration

•How to use Queues, Statuses, Priorities, and Issue Types to best manage the ticket lifecycle

•Workflow Rules

•Define and develop a few integral workflow rules to automate ticket flow and score points with customers

•Ticketing Integrations.

•How third party products can integrate with Autotask to automate ticket generation, modification, and escalation

•Billing Integrations

•Learn how to automate parts of billing, contract adjustments, and marketing strategies

•and more!

Register now for this GREAT event!

All Day Option

Register Now for ZDTM

Only $199

Gather at 8:30 AM. Finish at 5:00 PM.

- Breakfast

- Network Documentation for Fun (and Profit)

- Managing Zero Downtime Migration Projects

- Lunch

- Introduction to Zero Downtime Migration Strategies

- Migrating from SBS to the Cloud


Afternoon Option

Register Now for ZDTM

Only $99

Arriving too late for the morning session?

Register for after-lunch only. Starts at 1:00 PM and goes til 5:00 PM.

- Introduction to Zero Downtime Migration Strategies

- Migrating from SBS to the Cloud

Evening Add-On Add the Evening Option to include dinner and Travis Austin's Pump Up The Auto in Autotask seminar.


Register Now for ZDTM

Only $29

Travis Austin


Pump Up The Auto in Autotask!

Add dinner and this 90 minute seminar for only $29 !

Register Now

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