Thursday, November 15, 2018

New Podcast: Break-Fix vs. Managed Services

I just posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the second in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business.

For six weeks, we'll be talking about how to get the most out of your remote control tools - and make more money.

The latest post is all about how to make more money, whether you focus on Break/Fix or Managed Service. It's over on the SMB Community Podcast site.

Episode 1 is What to Look for in a Remote Support Tool.

Available as either a video or audio download.

Podcasts in this series include:

  • What to Look for In a Remote Support Tool
  • Making Money – Break Fix vs. Managed Services (this one)
  • Implementing Your Cloud Services Bundle
  • Remote Control – A New Hope for Security
  • Manage the Customer Experience/Manage the Customer Relationship
  • Remote Control as the Ultimate Sales Tool

Tune in next Thursday for episode three!

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