Before the Hire
New User Checklist
The Human Connection
So - you guessed it - training the new employee about our system is just as important as showing them how to log on to their computer. We give them a link to our Client Service Portal. We walk them through entering a service request. And we give them a human connection along with their new job and their new computer.
1) Be aware of the policy
2) Practice the policy
3) Correct one another's errors
4) Support one another with reminders
Your Comments Welcome.
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About this Series
SOP Friday - or Standard Operating System Friday - is a series dedicated to helping small computer consulting firms develop the right processes and procedures to create a successful and profitable consulting business.
Find out more about the series, and view the complete "table of contents" for SOP Friday at http://www.smallbizthoughts.com/events/SOPFriday.html.
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Next week's topic: Client Personnel Changes- Employee Departure Checklist
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