Thursday, June 05, 2025

The Ultimate Resource for MSPs of Any Size

What's your challenge? We've got you covered with the Small Biz Thoughts Technology Community. Really. 

Hiring? We got an entire Hiring Roadmap with job descriptions, sample ads, interview questions, evaluation criteria, all the onboarding paperwork, quarterly goal sheets, performance review forms, and more. Repeat all that for Technicians, sales people, and admin.

That's ONE resource available to all members of the Small Biz Thoughts Community.


Need your entire team to get on the same page regarding managing your service board? Teams Plus members can go through a 5-week course together with group- and one-on-one coaching. For no additional charge. 

That's ONE resource inside the Small Biz Thoughts Community.

Want hundreds of Standard Operating Procedures, including checklists, calculators, spreadsheets, documentation, and thousands of pages of downloads?

That's ONE resource inside the Small Biz Thoughts Community.

Want hundreds of video and audio training programs design 100% for IT consultants? We got that.

That's ONE resource inside the Small Biz Thoughts Community.


Collage - Books by Karl W. Palachuk

You want BOOKS?
How about ALL of the best-selling books for managed service providers? We have them all - in all available formats. Whether you prefer PDF, Kindle, ebook, and audio, you get all my books in all available formats. 

No extra charge. They're all available with any membership level. And members get all new books FREE - before they're released to the public.

That's ONE resource inside the Small Biz Thoughts Community.


You want Classes? We have dozens of classes. Right inside the Community, we have lots of trainings that range from 1-5 hours each. PLUS, all members receive at least one free 5-week course at IT Service Provider University.

Check out twenty-five courses at ITSPU. If you want to buy them individually at $399, you can do that. But if you want to grab free courses on top of all the goodies above, just join the Small Biz Thoughts Technology Community.


On Top of All That . . .

We are a community. We meet as a group once a month. Those meetings are recorded, transcribed, and posted inside the community. Everyone is welcome to review the conversations and shared links.

In the last few months, we've discussed just about everything from vendors to hiring, marketing, and more. Meetings are scheduled for an hour, but frequently go for 1.5 or even 2 hours.

And we have focused breakouts - including "Back to Basics," marketing, and more. Some of these are recorded for everyone in the community and some are just available live. So, if you want to get in on the juicy good topics, you need to be there. 

Since 2018, hundreds of MSPs of all sizes have found resources, community, and success in the Small Biz Thoughts Technology Community. We exist to help you with the business side of running your business. 

Join us. There are three levels of membership to choose from. They all include complete access to all of our books, checklists, SOPs, training, community meetings, and more.

Whether you're just getting started or you've built a team you want to take to the next level, we can help. 

Just because you're in business for yourself doesn't mean you have to go it alone.

Check us out at www.smallbizthoughts.org.


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Here's a sample of some of the resources and downloadable materials you'll find in the Small Biz Thoughts Technology Community. We are adding more all the time. 

  • Audio program: Create a Hugely Profitable Cloud
  • Audio program: Chandler Own Your Niche
  • Audio program: Build Robust Email Marketing
  • Audio program: Build 8 Hour Work Week in Cloud
  • Audio program: Consistency and Success
  • Audio program: How to Get Rich Small Business
  • Audio program: Organize for Success or Die
  • Audio program: Only the Excellent will Survive
  • Audio program: Book Relax Focus Succeed
  • Audio program: SOPs That Instantly Increase Profits
  • Audio program: Seven Stages Of Building Wealth
  • Book: Network Documentation Workbook
  • Book: Cox Quote Me On This
  • Book: Palachuk Publish Your First Book
  • Book: SAN Primer for SMB
  • Book: Book Relax Focus Succeed
  • Book: Project Management in Small Business
  • Book: Chandler Palachuk - The Nonfiction Book Book Publishing Plan
  • Checklist: 68 pt checklist v3 2017
  • Checklist: Printer Setup Sample
  • Checklist: Cloud Readiness Checklist
  • Checklist: 68 Point Checklist
  • Class: Relax Focus Succeed Class
  • Class: 5W01 Core Standard Operating Procedures
  • Class: Build Your Brand Through Service
  • Class: Five Mistakes of Self Publishers
  • Class: 5W10 Managing Service Board (2015)
  • Class: Mini Course on LinkedIn
  • Excel Spreadsheet: Billability Calculations
  • Excel Spreadsheet: Contracts Schedule
  • Zip file: Employee Onboarding Forms
  • Workbook: Self Assessment Operations Procedures
  • Workbook: Change Plan
  • Workbook: Kernan One Page Business Plan
  • Workbook: Business Plan Worksheets
  • Workbook: Landers Accountability Workbook
  • Workbook: Monthly Meditations
  • Whitepaper: SOPs for SMBs
  • Whitepaper: Build SOP Folders
  • Whitepaper: Client Status Memo
  • Whitepaper: Building SOPs
  • Whitepaper: Billability Calculations
  • Whitepaper: Overcoming Fear of Change
  • Whitepaper: Building a Change Plan that Works
  • Whitepaper: Absolute Basics of Promotion
  • Whitepaper: SOP Monthly Maintenance
  • Whitepaper: Backups
  • Whitepaper: HaaS Starter Kit
  • Word Doc: Service Manager Roles
  • Word Doc: Technician Roles
  • Word Doc: Hiring Process Overview
  • Word Doc: TSR Log
  • Word Doc: Draft client service portal AT
  • Word Doc: Draft client service portal CW

Find Out More and Join Today!

:-) 



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