Taught By: Karl W. Palachuk
- Five Tuesdays
- March 24 - April 21
- Register Now!
- All classes start a 9:00 AM Pacific
- All classes are recorded
You're guaranteed to learn something that will make or save you the price of admission!
This course will cover the most important procedures you need to have in place to run an efficient and highly profitable Managed Services Business.
Whether you're a new Computer Consultant or an experienced Managed Service Provider, you need to create successful processes that will propel your company forward. Nothing is more critical to making profit than having the right processes and procedures in place!
When I take on new coaching clients, they have many of the same issues over and over again. And almost all of them boil down to SOPs - Standard Operating Procedures. Or the lack thereof.
Everyone knows you need SOPs. In fact you probably know which ones you need. But where do you start?
You will learn:
- A practical introduction to SOPs
- The relationship matrix of SOPs
- Internal Organization
- The Ten Most Important SOPs for your IT Consulting
- SOPs management, organization, and updates
- Implementation strategies internally
- Implementation strategies for clients
- Service Department SOPs
- Avoiding the biggest pitfalls with SOP development and deployment
- Building an Action Plan that works
This class is filled with great advice and tips on running your I.T. company and moving into the world of recurring revenue with cloud services.
Delivered by Karl W. Palachuk, blogger and author of the very popular "SOP Friday" posts at http://sopfriday.com.
Includes five weeks of webinars with related handouts, assignments, and "office hours" with the instructor. All classes are recorded for download.
This course is intended for business owners and managers. It is particularly useful for the Service Manager or Operations Manager.
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Small Biz Thoughts Technology Community Members: Register for only $99. See the Deals and Freebies forum for the code you need.
Members with annual subscription attend for FREE. Email the Community Concierge to get started.
Details at https://www.smallbizthoughts.org.