Friday, September 18, 2015

More SOP Videos: Sales, Warranties, Habits, and (Not) Answering the Phone

The astute observer will note that I've started posting weekly videos on Standard Operating Procedures for Managed Service Providers. I've got about ten up so far and I'm posting one a week.

You can always see the latest video on my You Tube channel at I recommend you subscribe to that so YouTube will let you know when a new one is posted. There's also a "Playlist" of all the SOP videos, so you can dive in and see them all.

Here are the postings from the last month:

SOP: Don't Answer the Phone!

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SOP: New Equipment and Warranties

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SOP: Habits on Habits

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SOP: The Slow Sales Process

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Enjoy the videos! Leave comments here or there. And remember the most important rule:

You Don't Have to Do It My Way

You should do things YOUR way. That means you have to have a "your" way to do things. You have to act with intention to create the company you want to own and run and sell to your clients.

Nothing Happens By Itself!

If you want a well structured, profitable company, you need to make that happen. I'm just throwing out ideas here.


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