Tuesday, October 02, 2007

Product Review: Credit Card Scanner

This is a little out of the ordinary for me. I don't do a lot of product reviews. But the hit technology of the SMB Nation conference seems to be the credit card system we were using.

Here are the basics: http://merchantwarehouse.com/credit_card_machines/way_systems_mtt.

If you didn't see it, please note that that little phone thingy is about 4" tall. It's smaller than my regular cell phone, unfolded.

Easy enough to use: I scanned one card last weekend to show Bob how to do it. He showed Kelly. They even figured out how to close out the day and batch the charges (while I was off drinking).

I don't know why you'd buy this without a printer, although I suppose you could use two or three phones with one printer.

We bought the system through Paul Tierney 800-941-6557 x247 of Merchant Warehouse.

We shopped around and ended up moving all of our credit card operations for three companies to Merchant Warehouse because of the rates. We went to our old bank and offered to let them match the rates. They lowered our rates but didn't match.

Sorry. If the service is the same, and the product is the same, then price is the only differentiating factor.

Oddly enough, I know Paul's name. I don't can't name anyone in merchant services at my old vendor.

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Hmmmmmm.

Are you competing on price?

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I've used this system in a dozen states. I've had a little trouble with the signal in a few hotels. But I just go to offline mode and batch the jobs lator.

If you do any kind of point of sale, this is a pretty nice product. Doesn't work in Europe.

Anyway, give Paul a call. Mention my name in case I ever need a favor in the future!

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