Monday, November 24, 2025

We Love Helping People - How Can I Help You?

We Love Helping People. Really.

One of the primary motivations for founding the Small BizThoughts Technology Community is to help people – really help them, not just sell them something.


I got two notes today that really highlight this. One was from an MSP who is a long-time member with just over 100 staff members. He’s grown to the point that the people he hired to watch his company finances are asking him some “next level” questions about pricing and overall cost to deliver services promised.

We are setting up a time to meet. In the meantime, I’m reviewing his offerings and the tool sets that make up a good part of his COGS (cost of goods sold).

Charge for this? Nothing. This is a member and members can grab an hour with me for this kind of help just by asking.

The other note was from someone who just dropped a line to say:

Your model has worked beautifully. We now offer an SDX, NoC and SoC 24/7, could grow by 50% next month, and still only have 3 full-time employees in our support business.

Thanks for all your help!

-- Dan M.

 

When I asked our newest members why they joined, the answers were pretty common. The most recent member just bought an MSP and wants a deep dive into the business model and how services are delivered. She’s happy to dig into the free 5-week courses and explore all the 500+ SOPs inside the community.

The next newest member has been buying a book here and a class there and finally decided to just join because “It’s about time.” He also has some specific challenges and we’re helping him find the resources he needs to address those immediate issues as well as his long-term plan.

 One of my measures of success is that I get more than one of these kinds of messages every week. It’s a wonderful indicator that we’re fulfilling our mission (see screen cap below from https://www.smallbizthoughts.org/about/.

 

With the largest collection of resources of any Community, plus a deep commitment to help you be as successful as possible, I’ll bet YOU could benefit form the Small Biz Thoughts Technology Community. Why not check it out today and begin working right now to make 2026 as successful as possible?

Details at https://www.smallbizthoughts.org/ (scroll down to compare memberships).

 

I hope to see you in the Community!


 :-)


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