Monday, February 16, 2015

Great Webinar: Process Control for the I.T. Industry

I've mentioned this before, but let me repeat it here: My brother Manuel is one of the best Process Control experts you'll ever come across. I have seen him do wonders for my MSP business (when he was Service Manager and later President), and other MSPs he has worked with.

Now he's putting on a webinar with Autotask entitled

Process Control for the IT Industry –Turbocharging Your Work-flow

February 24, 201511:00 AM Eastern

If you have not thought of process control as a key initiative for your IT Service business, please join Manuel for this insightful webinar where he will clarify exactly where process control fits in your business, and your role and how to get started utilizing some powerful habits.

From the ROI of process control to getting everyone on board, this presentation lays out the path to success for building a culture of continuous improvement in everything from your work-flows to your projects. Regardless of the size of your company, if you want to have any hope at making order out of chaos in your companies most important processes, you must start here.

Manuel will be joined by Autotask’s Sr. VP of Community and Business Development, Len DiCostanzo, to share:
  • The ROI of process control for your company
  • Why document your process
  • Exactly where to start
  • Training your team and getting everyone on board
  • Components of a quality project process
  • Tuning your daily work-flows
  • How to automate and scale your process
Check it out and sign up today.

You can find out more about Manuel at


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