Here's how this will work:
1) I'll post the videos on YouTube - My channel is www.youtube.com/smallbizthoughts.
2) After that, I'll try to remember to promote the post here. But the best thing to do is to subscribe to the YouTube channel so you'll get an email from them when a new SOP Video posts.
3) I will also note the new videos in my weekly newsletter. You can subscribe to that on the link above - "Karl's SMB Email."
If you would like to see me cover a specific topic, please email me.
The sound and lighting will get better over time. Please be patient on that.
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Videos: Standard Operating Procedures for Technology Consultants
Get Paid in Advance!
Posted July 17, 2015
Service Agreement vs Service Level Agreement
Posted July 8, 2015
Standard Operating Procedures for Computer Consultants and Managed Service Providers
Buy the 4-volume set at www.smbbooks.com or www.amazon.com
Just search for "Palachuk" on Amazon.
Much More Than a Book (or four)!
This 4-volume set -- 1,100+ pages plus downloads -- is a complete business model for delivering Managed Services! The processes and policies outlined here will make you money as well as save you hundreds of hours.
Your satisfaction is guaranteed.