Manuel is a master of process improvement. Trust me - I know. He worked for me for six years.
"Agile Service Delivery" is going to be a major new methodology for managing your service board and your service department. And don't worry! You don't need to change tools or install anything different. It is literally a new way of using the tool you have more efficiently.
Manuel has put together a major master class on Agile Service Delivery Master Class. Whether you’re new to the game or a veteran, it has everything you need to supercharge your MSP and take it to the next level.
You can check out the Course Curriculum here: https://agileservicedelivery.com/course-curriculumcheck
and Sign up Here: https://agileservicedelivery.com/agile-master-class
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If you have questions, ask Manuel.