Tuesday, January 16, 2018

Managed Services in a Month - Now on Amazon

At last! Amazon has found the newest version of Managed Services in a Month!

They haven't put a graphic to it yet. But they will. We have no control over how they list or price our books.

And the saddest part is . . .

Book reviews do not carry forward from previous non-fiction editions!

That means I have zero reviews. Will you please do me a favor? If you have anything positive to say about Managed Services in a Month, please post a quick review here:


The same goes for the Kindle Edition, here:


Thank you!

Notice the Kindle edition is linked on Amazon and has the front page graphic. I have no explanation. :-)

- - - - -

And if you have nothing positive to say, please click below and enjoy these cute and humorous animal videos:


Saturday, January 13, 2018

Replay Posted: 2018 State of the Nation Address for SMB IT

I just posted the recording of my webinar from a few days ago -

The 9th Annual State of the Nation Address for SMB IT

In addition to discussing a bit about where our industry went in 2017 and where I think it's going in 2018, I spend over half of this webinar talking about right-sizing your company in the modern world.


Among the announcements in this webinar are:

  • SMB Roadshow 2018 Dates
  • Join me at four ChannelPro events
  • 15 classes at Great Little Seminar
  • Join me at four SMB TechFests
  • New book tease
  • Managed Services in a Month Peer Teams
    (See blog post on that)

The Myth of Expansion:

Many business owners have bought into the myth that you have to grow all the time - doubling the number of clients; doubling the revenue; doubling the employees; etc.

It doesn't have to be that way. You can grow with intention. With some thought, you should be able to figure out the "right" size for your business. That might be one person, two people, five people, or fifty people.

Whatever it is, the size and make-up of your company should be your intentional decision. Once you know what you want to do, and how big you want to grow, you can begin moving in that direction. And if you don't want to focus on doubling and doubling forever, you don't have to.

There are many ways to make money today without growing X% per year. You can reduce costs all the time. You can outsource tasks. You can replace your smallest client with your new largest client. And so forth.

Obviously, there's lots more juicy information in the 75 minute presentation. Check it out!

As always: I appreciate all your support and look forward to an amazing New Year!


Thursday, January 11, 2018

Webinar - Managed Services in a Month Peer Teams

This morning, on my 9th Annual State of the Nation address for small business IT, we announced the formation of Managed Services in a Month Peer Teams - in association with Bering McKinley.

What are "Managed Services in a Month" Branded Peer Teams? Basically, these are peer groups focused around the ideas and strategies outlined in the 3rd edition of Managed Services in a Month (MSIAM) - and in my other writings on processes and procedures.

The idea is to start with MSIAM as a framework for improving your business.

Questions? Of course!

Join Josh Peterson and me on Wednesday, January 17th for a live webinar. We'll explain the whole concept, introduce pricing, and answer all your questions. Register Here.

More information also available at Bering McKinley.

Bering McKinley is a Management Consulting firm specializing in IT Solution Providers. They have over ten years experience in consulting owners and staff of IT Firms. They proudly provide Blue Chip consulting to small business. Since they only focus on one industry, they have in-depth expertise in all three business units: Sales, Service, and Finance.

Josh Peterson has more than 14 years of management consulting experience.  He has run Bering McKinley for five years, focusing very heavily on the most important challenges facing managed service providers.

Josh is also very active as a Peer Team leader. Bering McKinley Peer Teams focus on accountability and constant improvement. He has helped over a thousand companies move to a higher level of success.

. . . Now he's bringing all that focus on success to the Managed Services in a Month Peer Teams.

This morning I also posted a 30 minute interview with Josh over at www.smbcommunitypodcast.com. You can check out the podcast there or just watch the video here.

Watch this video to learn more right now:

Then register for the live webinar January 17th - where we'll answer all your questions.

Or just Join a MSIAM Peer Team right now!!!

See you then.


Wednesday, January 10, 2018

Save Big with "Karl777" Discount for Bering McKinley Sales and Service Retreat in Las Vegas!

A while back I blogged about Bering McKinley's big Sales and Service retreat.

Well, they've set up a discount just for folks who read this blog.

Enter the code Karl777 at registration and receive $100 discount off the already great price for this seminar.

FREE Two Nights Stay at LINQ® Las Vegas*
+ 5 Jam-Packed Sessions in Sales, Service, Finance, and Culture + Parties + Lunches and MORE!

Las Vegas
February 5-6, 2018

This event delivers a jam-packed agenda across two and a half days with 5 breakout sessions led by industry experts and unparalleled networking opportunities starting on Sunday’s Superbowl kick-off and extending through Tuesday afternoon’s farewell wrap-up.

Excel your business acumen by attending our five critical pillars for growing your business.
Superbowl party, hotel rooms, High Roller happy hour and daily lunch are all included in the registration fee (while supplies last). 

Take advantage of this opportunity to learn, network and up your business game in 2018.

Let’s start this retreat on the right foot with our 3rd Annual BIG GAME at THE VEGAS SPORTS BOOK IN THE LINQ® . We will be taking bets to see which team will win. We will have complimentary specialty drinks, prizes and more!

Presenter: Josh Peterson, Bering McKinley

We’ll be training you on the 14 Key Financial Metrics. You don’t need 100’s of crazy micro detailed numbers. You need the fundamentals and you need to know the benchmarks. Oh, by the way, these are THE ONLY NUMBERS IN THE INDUSTRY you can trust. They are pulled right from your Quickbooks. No easily manipulated spreadsheets to skew the results. 

Join me live at SMB Techfest January 18th

Join me live at SMB Techfest in Anaheim!

Get in free - visit www.SMBTechfest.com/karl

Be my VIP guest and see me live at SMB TechFest.  SMB TechFest Q1 is coming up on Jan 18th.  See me present along with other industry experts in sessions to grow your business.  Also engage in the IT Mixer, Expo Hall, and prizes included in this exclusive no-cost VIP pass for you. 

You can attend onsite in Anaheim, CA or online from anywhere worldwide via the live video broadcast.  In-person allows you to network better so join me live.  I have a limited number of complimentary VIP passes and they're first come first serve. 

Limited free passes so register now

SMB TechFest Highlights Watch the 2 minute video

Our Lineup Focused to Kick-Off 2018      

·         Marketing Guru Kendra Lee
·         Sales Expert Gil Cargill
·         Power Talks
·         Business Coach Manuel Palachuk
·         Security
·         Partner Panels
·         2018 Platform Tools for Operations

Rated a Top 50 Channel Conference

·         Expand your solutions at the Expo Hall
·         Network with 250+ partners and Technical Professionals
·         Win Prizes
·         Hosted Bar and appetizers
·         Exotic Car.  Raffle.  130+ mph experience.
·         Parking Included
·         Includes breakfast, lunch and more
·         Great for Partners & IT Pros of all industry focus
·         Always a high-value packed agenda

One Day
Thursday Jan 18, 2018
8:00am - 6:00pm
Sessions, Expo Hall & Large Social Mixer

Onsite in Sunny California
1960 S. Anaheim Way Anaheim, CA

U.S. Wide & International
Remote Live Video Stream
All Sessions

See you at the Event!

Wednesday, January 03, 2018

Revised Class - Managed Services in a Month - Starts January 9th

Managed Services in a Month - Applying the Book - Newly Revised for 2017

- All classes start a 9:00 AM Pacific AND repeated live at 4:00 PM Pacific
  • GREAT for people in Sydney or those who want an evening class on the East Coast

You're guaranteed to learn something that will make or save you the price of admission!

This course will cover the process outlined in the book - to build your managed service practice in a month. In this case, five weeks. :-)

Managed Services in a Month is the best-selling guide to turning your "computer consulting" business into a recurring revenue machine!

This course is designed to walk you through the process outlined in the book. AND your registration includes a free copy of the book in the format of your choice.

Updated Information on Tools, Cloud Services, Per-User Pricing, Creating Bundles, and MORE!

It's not too late! YOU can get into Managed Services -- in a month.

Even if you decide not to become an MSP (managed service provider), this course will help you establish some great best practices when it comes to running your I.T. business.

Whether you're a new "Computer Consultant" or an experienced Managed Service Provider, you need to create successful processes that will propel your company forward. Nothing is more critical to making profit than having the right processes and procedures in place!
Managed Services in a Month

You will learn
  • Computer Consulting in the 21st Century
  • What’s Different About Technology Consulting Today?
  • Cloud Computing in the Small Business Space
  • The Managed Service Model
  • New Consulting Business vs. Existing Business
  • Managed Services in a Month
  • Integrating Cloud Services
  • Making A Plan
  • Starting Fresh with No Clients to Convert
  • Create A Three-Tiered Pricing Structure
  • Bundling Services
  • Per-User vs. Per-Device Pricing Models
  • Putting Your (New) Business Together
  • Weed Your Client Garden and Finish The Plan
  • Write a Service Agreement; Have It Reviewed
  • Overcoming Objections
  • Desktops and Managed Service
  • Executing the Plan
  • Client Sit-Downs
  • After The Sale
  • Key Points to Remember for Profit
  • Running Your New MSP Business
  • The Right Tools for the Job
  • Your Standard Offerings (Your Catalog of Services)
  • Building an Action Plan that works
  • and MORE!

Includes five weeks of webinar classes with related handouts, assignments, and "office hours" with the instructor.

This course is intended for business owners and managers. It is particularly useful for the Service Manager or Operations Manager.

Register Now