From my friends at ASCII sent over this missive:
The ASCII Group Creates Pivotal Industry Study on MSP Services and Vendor Selection
Bethesda, Maryland – September 12, 2022 – The ASCII Group, a large membership-based community of independent North American MSPs, MSSPs and Solution Providers, is pleased to announce the creation of ‘Rate My Stack’, a comprehensive industry study focused on MSP services and vendor selection.
For nearly 40 years The ASCII Group has provided programs, services, and resources for MSPs to better run their IT businesses. With the vast expansion of vendors in the IT channel, Managed Service Providers (MSPs) are continually evaluating which vendor partners serve the needs of their customers the best while helping the MSP build a competitive services offering. To help with this, The ASCII Group saw a need to embark on this one-of-a-kind study. With community in mind, the aggregate data will be used to offer insight while providing peers the ability to share and rate each other’s ‘stacks’ anonymously.
Led by a committee of 12 ASCII members, the ‘Rate My Stack’ initiative was built on providing the individual Managed Service Provider deeper intelligence on what their fellow peers are doing in the market. In aggregate, the data will provide insight into the following areas:
• What components do MSPs typically provide as part of their service offering?
• What are the most popular components of the service stack by category?
• Which vendors are on the rise or decline and the reasoning behind it?
• What are the most popular products/services MSPs are using to run their internal operations?
• What services are typically not offered compared to their peers?
“The ‘Rate My Stack’ endeavor is the first step in providing intel in helping our community build a better service offering,” said Jerry Koutavas, President, The ASCII Group. “Learning from peers is the best form of business education and knowledge sharing is the backbone of our group.”
To learn more about becoming a member of The ASCII Group, please visit www.ascii.com.
About The ASCII Group, Inc:
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The Group has members located throughout the U.S. and Canada, and membership encompasses everyone from credentialed MSPs serving the SMB community to multi-location solution providers with a national and international reach. Founded in 1984, ASCII provides services to members including leveraged purchasing programs, education and training, marketing assistance, extensive peer interaction and more. ASCII works with a vibrant ecosystem of leading and major technology vendors that complement the ASCII community and support the mission of helping MSPs to grow their businesses. For more information, please visit www.ascii.com.