Our industry is under attack on several fronts - and your clients know it!
Yesterday, I attended a meeting of the California Society of Association Executives - Cal SAE, a part of the American Society of Association Executives. I went as Executive Director of the National Society of IT Service Providers.
If you are not discussing these topics with your clients you should be. You don't have to make it political. You don't have to take a stand. Just talk about the elephant in the room.