Friday, July 17, 2015

SOP Videos Posted for Managed Services

I've finally started posting videos related to Standard Operating Procedures for Managed Service Providers! I've been meaning to do this for a long time and finally got around to it.

Here's how this will work:

1) I'll post the videos on YouTube - My channel is

2) After that, I'll try to remember to promote the post here. But the best thing to do is to subscribe to the YouTube channel so you'll get an email from them when a new SOP Video posts.

3) I will also note the new videos in my weekly newsletter. You can subscribe to that on the link above - "Karl's SMB Email."

If you would like to see me cover a specific topic, please email me.

The sound and lighting will get better over time. Please be patient on that.

- - - - -

Videos: Standard Operating Procedures for Technology Consultants

Get Paid in Advance!
Posted July 17, 2015

Service Agreement vs Service Level Agreement
Posted July 8, 2015

Managed Services Operations Manual

Standard Operating Procedures for Computer Consultants and Managed Service Providers

Buy the 4-volume set at or

Just search for "Palachuk" on Amazon.

Much More Than a Book (or four)!

This 4-volume set -- 1,100+ pages plus downloads -- is a complete business model for delivering Managed Services! The processes and policies outlined here will make you money as well as save you hundreds of hours.

Your satisfaction is guaranteed.

1 comment:

  1. Karl, great content (as always!), but please get a clip-on microphone - nothing ups the production quality like professional-sounding audio.


Feedback Welcome

Please note, however, that spam will be deleted, as will abusive posts.

Disagreements welcome!