The basic idea is that you can point to it and say "See: This is what I've been telling you."
The blog promotes professionalism over amateur consulting. It's also a way to slap your clients with some tough love without insulting them. I'll insult them when needed. You just point to the overall message.
My most recent post is on picking a good partner to help create (and test) a backup system. The message is Don't do this yourself! along with the standard discussion that hard drives fail and disasters happen so you have to be prepared.
The post is entitled simply
Take Backups Seriously
Check it out.
As always, I'd love your feedback.
And if there's a particular topic you want me to talk to your clients about, let me know.
Enjoy.
:-)
Karl,
ReplyDeleteI know that performing test restors for clients is vital. It is also vital for our own data. I believe I have heard you mention you use Autotask. We use it as well. It has had a tremendous, positive impact on our company. However, Autotask does not allow you to download your own data. How do you test the restore process of your Autotask data?
Thanks,
Jeff
Jeff, sorry for the delay. I just noticed that this comment was awaiting my approval.
ReplyDeleteAre you talking about backing up Autotask data to something and then testing a restore? We don't do that. Since everything in AT is available through an API, you could write a script to basically create a copy of your own data as a separate SQL database. It would be a lot of work.
At some point with hosted tools, you have to believe that they are keeping all your data safe.