Before the Hire
New User Checklist
The Human Connection
So - you guessed it - training the new employee about our system is just as important as showing them how to log on to their computer. We give them a link to our Client Service Portal. We walk them through entering a service request. And we give them a human connection along with their new job and their new computer.
1) Be aware of the policy
2) Practice the policy
3) Correct one another's errors
4) Support one another with reminders
Your Comments Welcome.
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About this Series
SOP Friday - or Standard Operating System Friday - is a series dedicated to helping small computer consulting firms develop the right processes and procedures to create a successful and profitable consulting business.
Find out more about the series, and view the complete "table of contents" for SOP Friday at http://www.smallbizthoughts.com/events/SOPFriday.html.
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Next week's topic: Client Personnel Changes- Employee Departure Checklist
Seminar on MP3 Download
This is an audio program with the PowerPoint slides in pdf format.
Includes one MP3 audio file, one PowerPoint slide deck and one client-facing advertising example. All delivered in one zip file.
This seminar is intended for small computer consulting firms that want to learn how to develop profitable cloud service offerings for their smallest clients.
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