This blog has been relatively unattended for a month or so. I thought a quick note of explanation was in order.
Right now my personal life needs some attention. So I'm giving it the attention it's due. 2009 has been personally challenging for me. The members of my HTG and Taylor Business Groups know a bit about this.
The bottom line as always is: I'll be fine. But I need to focus my attention on the most important things.
2009 has been a challenging year financially. KPE will be in the black, but it has meant cutting back some hours and making some changes. I love my team and it's hard for me to cut back in order to stay profitable. It's the side of business no one likes.
Over at GLB we don't make much money, but it has had no reductions. In fact we've added two 20-hour positions in the last year. But GLB has also taken much more than it's share of my attention in 2009. Several people have reminded me that I started the year trying to travel less. But I've travelled every month, sometimes to three or four cities.
The fall, pre- and post-SMB Nation just about killed me.
As work begins to pick up for KPE and we start retooling for new products and services in 2010, I'm trying to give KPE (my core business) all the attention it needs.
So if I don't respond to email, don't be offended. There are 900 people ahead of you. I will answer every one. But not today. :-)
I am looking forward to my annual retreat in a few weeks. Three days of silent retreat with no gadgets. I need it this year more than I have in a long time. Gotta recharge the batteries.
Thank you all for your support and for your encouragement. Please be patient with me. I'll be back in the swing of things as soon as I can.
It's Coming . . .
The Best NOC and Service Desk Operations Book Ever!
by Erick Simpson
Ship Date: November 30th