Amy, Chris, Chris, and I going to present some ideas from our own experiences with Managed Services, along with a question and answer period. I believe we're doing the show twice. July 10th at the Small Biz Symposium in Boston.
Don't know what I'm talking about? Check out https://partner.microsoft.com/sbsymposium for all the details.
I think the billing for the event will go something like this:
"Dramatically increase your utilization and profitability while increasing and retaining your customer base by offering proactive IT monitoring and management services." We make no promises about losing weight or better mileage. Other than that, we got it all.
The session will cover:
- How to get started
- How to position to customers, and structure the right service levels and corresponding billing considerations
- Personnel consideration and staffing up
- Tips, Tricks and Tools of the trade
Amy, Chris, and I all started out with different approaches to this business. So we each have a little different spin on how to get started and what to do with Managed Services.
Join us for a good time!