tag:blogger.com,1999:blog-22311364.post2311247948044545004..comments2024-03-29T02:13:29.411-07:00Comments on Small Biz Thoughts by Karl W. Palachuk: End of Year Finances - Pt 2Karl W. Palachukhttp://www.blogger.com/profile/10854725002875547297noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-22311364.post-24859696357516076592008-01-03T17:39:00.000-08:002008-01-03T17:39:00.000-08:00Yes, most income will come from the 10 largest cli...Yes, most income will come from the 10 largest clients.<BR/><BR/>Dropping all other clients to improve the bottom line is an interesting concept. That would give time to "farm" those clients to get their satisfaction scores up. <BR/><BR/>But we want to be growth companies. We need to add to those "prime" clients. And the adding will be an upfront expense. So, we save our energy from "go nowhere" clients and spend some toward developing a marketing program, installing a PSA, going to conferences, etc. <BR/><BR/>What could be better than skipping that antivirus install for a client that you haven't made a profit on in 3 years and instead going to a conference to learn how to get more clients like your "Top 10"?<BR/><BR/>-Ken EdwardsKen Edwardshttps://www.blogger.com/profile/06741149114049354892noreply@blogger.com