tag:blogger.com,1999:blog-22311364.post116230599034190078..comments2024-03-29T02:13:29.411-07:00Comments on Small Biz Thoughts by Karl W. Palachuk: Customer Loyalty -- The Other KindKarl W. Palachukhttp://www.blogger.com/profile/10854725002875547297noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-22311364.post-1162394262403967872006-11-01T07:17:00.000-08:002006-11-01T07:17:00.000-08:00It's nice to know that someone from Verizon reads ...It's nice to know that someone from Verizon reads my blog. :-)<BR/><BR/>You missed several points.<BR/><BR/>I wasn't asking for free stuff. I was looking for some little thing that separates me from the non-customer.<BR/><BR/>Nothing happened to the old phone. We changed technicians and rather than have him use a three-year-old phone, we got him a new one.<BR/><BR/>I didn't ask for any specific discount. For ten dollars they could have made this go away.<BR/><BR/>My point with Verizon is that I did not feel appreciated as a client. If there's no difference between me and a stranger, then why do I owe Verizon loyalty?<BR/><BR/>Like it or not, the answer is, I don't owe Verizon anything. I pay my bill on time. That's the deal we made.Karl W. Palachukhttps://www.blogger.com/profile/10854725002875547297noreply@blogger.comtag:blogger.com,1999:blog-22311364.post-1162387502125809882006-11-01T05:25:00.000-08:002006-11-01T05:25:00.000-08:00Did you think you should get something for free? A...Did you think you should get something for free? As soon as people start GIVING things to me, I will give them to you! How about that? Do you think the cell phone makers Give this stuff to Verizon Wireless? You should tell people what happened to your other equipment - give us all the facts, not some one sided B.S. Has Verizon Wireless not lived up to its agreement with you when you signed your contract? Have you not had the best cellular reception? What about your new every two credit? Or did you upgrade your phone early and lose that credit but still get a great deal from Verizon? Did your phone get wet?Have you looked into what it will cost you to replace a phone from these "other carriers" you are switching to?<BR/><BR/>Please think about these questions. You sand baggged your blog. You blogged your blog. I hear whinning like this all the time. You have been with Verizon Wireless for so long because they have provided you with great cellular service. Be a little thankful! Or, maybee you need to test the waters. We'll see you when you get back.Anonymousnoreply@blogger.com