tag:blogger.com,1999:blog-22311364.post7492415683362890988..comments2024-03-29T02:13:29.411-07:00Comments on Small Biz Thoughts by Karl W. Palachuk: How to Stand Up After Working on a ComputerKarl W. Palachukhttp://www.blogger.com/profile/10854725002875547297noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-22311364.post-63229349379766710652014-04-23T21:20:47.192-07:002014-04-23T21:20:47.192-07:00Your "checklist" could be as small as a ...Your "checklist" could be as small as a business card. For a long time we printed up those laser-perf business cards with a very short form that said <br />- I was at your computer<br />- I did / did not change your password<br />- I checked printer, internet, server, and email<br /><br />You could also make this a form that has to be filled out in the PSA time entry.<br /><br />Like many things, enforcement consists primarily of making it mandatory and not optional. That means talking about it every days, making it happen, and getting rid of people who don't follow the process. This is simple and reasonable - and saves a LOT of rework. <br /><br />See my post on "Can Do vs Will Do."Karl W. Palachukhttps://www.blogger.com/profile/10854725002875547297noreply@blogger.comtag:blogger.com,1999:blog-22311364.post-25674399925465081472014-04-23T17:53:49.030-07:002014-04-23T17:53:49.030-07:00Karl,
How would you go about implementing this in...Karl,<br /><br />How would you go about implementing this in practice? Do your engineers print a test page after each client visit? I agree that your items are at the top of the complaint list, but I'm having trouble imagining asking everyone to send themselves a test email and print a test page after each PC visit.Anonymousnoreply@blogger.com