tag:blogger.com,1999:blog-22311364.post1986685526674326783..comments2024-03-27T21:40:39.130-07:00Comments on Small Biz Thoughts by Karl W. Palachuk: Microsoft's Terrible Tech Support Forces us to Consider AlternativesKarl W. Palachukhttp://www.blogger.com/profile/10854725002875547297noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-22311364.post-81529719537310626912013-12-11T06:04:47.025-08:002013-12-11T06:04:47.025-08:00I like it when I call, go through the long process...I like it when I call, go through the long process of being transferred around, and then get 'accidentally' hung up on during one of the transfers, with no way of getting that person back except to go through the process tree again. I almost broke my phone after that. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-22311364.post-35201765384235058752007-06-19T13:58:00.000-07:002007-06-19T13:58:00.000-07:00I wouldn't say that Microsoft's Win2K3 support is ...I wouldn't say that Microsoft's Win2K3 support is anything to brag about either. I still have to wade through the language barrier for 1-2 hours while I rattling off my contact information 5 times to 5 different people. Seriously, they already have this information in front of them, why go through the pains of reading it back to me in broken English? We are considering other sources of support as well.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-22311364.post-22382953320440041342007-05-23T14:27:00.000-07:002007-05-23T14:27:00.000-07:00linkto:http://www.sharptechnology.co.uklinkto:http://www.sharptechnology.co.ukAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-22311364.post-89134181665837034182007-05-23T14:26:00.000-07:002007-05-23T14:26:00.000-07:00We ditched Microsoft Small business Server last ye...We ditched Microsoft Small business Server last year and replaced it with a fully managed Linux based Network Appliance from the guys at Sharp Technology (http://www.sharptechnology.co.uk). It provides a comprehensive offering for collaboration, security and IT services and it actually supports/integrates with Windows & Active Directory environments.Anonymousnoreply@blogger.com